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Toxic to Terrific: Helping Difficult Employees Become Productive Contributors and Effective Team Players

Tuesday,
September 23, 2025
Time:
10:00 AM PDT | 01:00 PM EDT
Duration:
60 Minutes
Webinar Id:
711501
Register Now

Live Version

$145. One Participant
$295. Group Attendees

Recorded Version

$195. One Participant
$395 Group Attendees

Combo Offers

Live + Recorded
$289 $340   One Participant

Live + Recorded
$599 $690   Group Attendees

Group Attendees: Any number of participants

Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)

Overview:

Welcome to "Toxic to Terrific: Helping Difficult Employees Become Productive Contributors and Effective Team Players"-an engaging and insightful webinar designed to transform workplace dynamics and elevate team performance.

In this session, we delve into effective strategies for turning challenging employees into valuable assets to your organization.

Understanding the Dynamics of Difficult Employees
Every workplace has its share of challenging personalities, and understanding their behaviors is the first step towards transformation. Often, these employees might be dealing with personal issues, lack of motivation, or mismatched skill sets. By identifying the root causes of their behavior, you can tailor your approach to address their specific needs.

The Impact of Toxic Behavior
Toxic behavior can undermine team morale, productivity, and overall workplace culture. We’ll explore the ripple effects of such behavior and why it's crucial to address these issues proactively. By understanding the broader impact, you can better prioritize and strategize interventions.

Alternative Perspectives
It’s essential to recognize that not every approach will work for every employee. In some cases, external factors such as personal hardships or external job offers might influence behavior. Exploring alternative opinions, such as seeking professional coaching or adjusting team dynamics, can also provide fresh insights.

Creating a Culture of Inclusivity and Growth
Ultimately, transforming toxic behavior into terrific contributions involves fostering an inclusive and growth-oriented workplace culture. When employees feel supported and valued, they are more likely to engage positively and contribute to team success. Confidently Managing Challenges

With the right tools and mindset, you can navigate and resolve workplace challenges effectively. By approaching difficult employees with empathy and strategic interventions, you can unlock their potential and improve team dynamics.

You will learn how to:
  • Establish interpersonal contracts with the toxic employee to prevent future problems
  • Manage the seven most common types of stressful employees
  • Apply the magic of operant conditioning to their behavior
  • Stand up for yourself without becoming overly aggressive

You will also be better able to:
  • Deal effectively with chronic liars
  • Prevent Potshot Artists from stabbing you and others in the back
  • Stand up to the Office Bully, even if he or she is your boss
  • Bring Conversational Ramblers to the point
  • Get agreeable Andys to do more than agree, but to deliver
  • Motivate Chronic Complainers to put up or shut up
  • Handle Know-It-Alls without rolling your eyes
  • Keep your cool when things get heated

Why you should Attend: Who takes up more of your time?

Who keeps you awake at night more?

Who distracts you and your team from its mission?

Who do you wish would “get with the program?”

That’s right!

Toxic Employees

Want to help them become productive team players? This webinar is for you.

Areas Covered in the Session:
  • Identifying Problematic Behaviors:
    • Recognizing the signs of a difficult employee
    • Understanding the root causes of negative behaviors
  • Effective Communication Techniques:
    • Strategies for addressing issues directly and constructively
    • The importance of active listening and empathy in difficult conversations
  • Motivation and Engagement Strategies:
    • Discovering what drives difficult employees and leveraging it for positive outcomes
    • Creating an environment that fosters accountability and collaboration
  • Building a Supportive Workplace Culture:
    • Cultivating a culture that discourages negativity and promotes positivity
    • Tips for reinforcing team cohesion and morale
  • Transformative Case Studies
    • Hear how actual supervisors and managers have successfully managed Toxic and Difficult Employees

The bottom line:
The difficult employee is NOT YOUR ENEMY. He or she can be your greatest ally. It all depends on your approach, how you find a solution that works for both of you and how you follow up. This webinar gives you the tools to this.

Who Will Benefit:
  • Managers and Team Leaders
  • Human Resources Professionals
  • Business Owners and Executives
  • Employees Seeking Leadership Roles
Instructor:

Larry Johnson , CSP is the co-author of two top-selling books: Absolute Honesty: Building A Corporate Culture That Values Straight Talk And Rewards Integrity and Generations Inc. – From Boomers To Linksters – Managing The Friction Between Generations At Work. He’s also written for Huffington Post and has been quoted in the Wall Street Journal and the Harvard Business Review. He has been interviewed on CNN. Larry has written more than 200 published articles on the topic of improving organizational culture.

An in-demand speaker and organization culture expert, Larry has delivered more than 2000 paid presentations for association conferences, corporations, and government organizations including Texas Apartment Association, American Bus Association, SHRM (Society of Human Resource Management), National Apartment Association, American Health Care Association, Harley-Davidson, Southwest Airlines, Westinghouse and the Nuclear Regulatory Commission.

He’s also presented more than 300 webinars for his own clients and for various webinar companies. Larry’s Education & Designation
• M.A. Counseling Psychology - Northern Arizona University, Flagstaff AZ
• B.A. Education - Arizona State University, Tempe AZ
• CSP - Certified Speaking Professional from the National Speakers Association

Larry’s Experience
• 4 years in health care management
• 7 years as training manager in government and the private sector
• 35 years as president of his own training and consulting firm